Imagine IPS exceeds the ordinary and achieves the extraordinary to ensure client service of exceptional calibre and the response to our unlimited Wireless Internet service, VoIP services and excellent technical support is testament to this.
Metal Used Spares and Rebuilds has been using Imagine exclusively for all our IT requirements since I joined them this year. Imagine is currently responsible for: Advice, purchasing, installation and support of all hardware, including specialist items such as thermal label printers Internet connectivity (fibre and backups) Desktop support for 30+ pcs,VoIP hosting and connectivity for 30+ phones, mobile and desktop Network management including backups and antivirus Support under monthly SLA. The support team is always available, professional and knowledgeable. Onsite support is punctual and always gets the job done – with their assistance we have improved our overall infrastructure to the point where minimal support is required on a month to month basis. We have cut our costs in half by modernising telephony and now have an up-to-date environment including site-wide WiFi, all in the space of a few months. Imagine’s services are more than competitively priced, and have done exactly what we’ve asked of them. I’m happy to recommend the services of Imagine IPS.
I had a problem with my Internet connection last week, I contacted Imagine via email and logged a ticket. They responded and resolved the issue very efficiently. I have also received very competitive ADSL rates, and would recommend using their solution to anyone, whether you are looking for a shaped or unshaped account.
We recently logged a trouble ticket with Imagine to resolve Network issues on all our computers. The issue was resolved quickly and efficiently with a detailed description of the problem resolution sent to us.