Imagine IPS exceeds the ordinary and achieves the extraordinary to ensure client service of exceptional calibre and the response to our unlimited Wireless Internet service, VoIP services and excellent technical support is testament to this.
Metal Used Spares and Rebuilds has been using Imagine exclusively for all our IT requirements since I joined them this year. Imagine is currently responsible for: Advice, purchasing, installation and support of all hardware, including specialist items such as thermal label printers Internet connectivity (fibre and backups) Desktop support for 30+ pcs,VoIP hosting and connectivity for 30+ phones, mobile and desktop Network management including backups and antivirus Support under monthly SLA. The support team is always available, professional and knowledgeable. Onsite support is punctual and always gets the job done – with their assistance we have improved our overall infrastructure to the point where minimal support is required on a month to month basis. We have cut our costs in half by modernising telephony and now have an up-to-date environment including site-wide WiFi, all in the space of a few months. Imagine’s services are more than competitively priced, and have done exactly what we’ve asked of them. I’m happy to recommend the services of Imagine IPS.
Jeremy Green, Metal Used Spares and Rebuilds
I had a problem with my Internet connection last week, I contacted Imagine via email and logged a ticket. They responded and resolved the issue very efficiently. I have also received very competitive ADSL rates, and would recommend using their solution to anyone, whether you are looking for a shaped or unshaped account.
We recently logged a trouble ticket with Imagine to resolve Network issues on all our computers. The issue was resolved quickly and efficiently with a detailed description of the problem resolution sent to us.
Pretema Singh, Malgas Manufacturing CC
Hi. I am a new customer with Imagine. I have been dealing with Janet Lotriet. I must say it is very difficult to find someone who goes above and beyond and provides a service second to none. I am very much looking forward to being a customer with Imagine if this is the service i am already receiving. I will definitely recommend Janet to other units in my estate. Thank you Janet for speedy response and having patience with me
Craig Van De Linde
I would like to commend you and your team for the extremely professional service that you have provided me with. I have dealt with a countless number of service providers in the past and the service that I have received from Imagine is by far the best. Also a massive thank you to Callum who carried out the installation in a very professional and friendly manner, he also had me up and running in no time, it has been an absolute pleasure dealing with you both, so thank you! It is so refreshing to deal with competent people. Have a wonderful weekend!