You know the feeling of going online and entering something in the search box just to get the dreaded “You are offline” error message displayed and if your business relies on a reliable internet connection, this is not ideal.

If this has made you second guess your current Internet Service Provider and you are looking to change over to a new service provider, there are a few things you need to keep in mind.

Wired vs. Wireless networks

One of the most important considerations to keep in mind when changing to a new Internet Service Provider is deciding whether or not to choose wired or wireless network to get your business connected. In a fast paced environment the people within your business might need to be able to access the network and Internet in order to perform their duties, however stolen copper cabling can leave your business without Internet for days and therefore Wireless Internet connectivity is the best choice as this. Although wireless connectivity’s popularity is increasing, there are still companies who prefer to have wired connections as it is believed to be more reliable.

VoIP (Voice over Internet Protocol)

Businesses are now able to make calls over data by using an IP-based phone setup instead of traditional voice lines to allow for flexibility in transferring calls to smartphones, enabling employees to receive calls when they’re not in the office. VoIP technology makes this possible, as well as being able to expand the business without incurring additional expenses.

Skilled Support

If you have a small-to-medium business, chances are you don’t have your own IT department and rely heavily on outsourcing to have your technical needs met. You need to consider an Internet Service Provider that will provide you with technical support that goes further than merely troubleshooting services, they are available to give support to any users within your business that are having connectivity problems – your business might need a personable approach towards problem resolution.

These are only some of the factors that play an important role in your decision making when moving over to a new ISP.

Contact IMAGINE today to find out how we can assist you with these and other services.